- British Made.
- Contains only natural fully cleaned wheat.
- Fully safety tested.
This heat pack can be used on almost all body areas and will retain its heat for a very good length of time when heated to the guidelines.
• 47cm x 12cm (18.5" x 4.5").
• Doubles stitched for premium safety.
• Internal stitch lines hold wheat in place.
• CE approved wheat.
• Use as hot pack from the microwave.
• Or cold pack from the freezer.
• British Made.
How long should the heat pack be put into the microwave or chill in the freezer?
Please click on the “How To Use” tab online or the labelling on the product on arrival.
Is it normal that my heat pack feels damp when microwaving?
When you first microwave the heat pack the contents inside will feel damp. This will subside after a few heating cycles and is quite normal. Do not overheat the wheat bag to attempt to dry it out.
What happens if I microwave the heat pack for too long or it burns?
Please be very careful not to overheat the heat pack. If overheated they can catch fire which is very dangerous. Overheating can be caused by food or contamination from your microwave so it is important that the microwave is clean before you heat the product.
If overheating occurs, remove from the microwave and put in a safe place while it cools. Do not use again until the product has returned to room temperature. If it is giving off a burnt smell, or has small burn marks on the fabric, you have overheated the product. Please throw away the heat pack being careful that the product is not burning. A replacement product would then have to be purchased.
Can I wash my Heat Pack?
Do not place the full heat pack in the washing machine or get the contents wet as it can damage the product. It is advised that you surface clean with a damp cloth or sponge to clean the product. If the product becomes wet then it needs to be dried out before the wheat inside germinates and we suggest placing the product in a warm room to dry at room temperature. If the wheat inside does germinate then we do not recommend that you use the wheat bag.
Is it possible to warm the heat pack other than the microwave?
No. The heat packs are designed to be exclusively heated in a microwave.
How do I fit a larger heat pack in my small microwave?
When flat the heat pack may be larger than the size of smaller microwaves. It is ok to “scrunch” up the heat pack lightly to fit into the microwave but is important not to fold the pack in half tightly as this can create hot spots when heating.
Are these heat packs suitable for young children?
No. We do not recommend that heat packs are given the very young children under the age of 3 years old. Adult supervision should always be provided and should only be heated by an adult with great care.